FAQ
Questions we answered in the past
Do you miss an answer? Contact us!
Technical
It’s simple. You order one or more candles in our store and leave the name or text in the field. On the planned day, one of our volunteers get the list of candles and lit them in the church or on the place like ordered.
We are working on a program to see live video of the ceremony. If you need one of our candeleers to light a candle live for a wedding, funeral or another event, before this feature is live, please contact us for the options.
How
In the product text, you will see when your candle is Lit. It depends on the time of the year and the number of candles our volunteers have to lit.
At the beginning of November, we will publish specials for the holidays.
Causes
We support local initiatives that support Children and Compassion to help Kids around the world. At the beginning of every year, we will publish new causes.
You can nominate a cause by sending an email with information about the cause to causes@enlightacandle.com.
How
In the product text, you will see when your candle is Lit. It depends on the time of the year and the number of candles our volunteers have to lit.
At the beginning of November, we will publish specials for the holidays.
Covid measures
The opportunities we have change day by day. On the moment there is a total lockdown lighting the candles will be postponed till the first moment we can go into churches again.
In special occasions, it is possible to have a candle lit at a beautiful spot on the Israel Trail. We can do this for you within the current measures. Please indicate this specifically in the checkout.